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The James Club

How can I redeem my birthday gift?

Once you sign up for the James Club, you will receive a welcome email with a link where you can add your birthday. We will send your gift voucher annually by email on your birthday. You won't have to redeem any points for your birthday gift. If you h

Do my points expire?

Your points will start to expire after one year. 30 days before the expiration date, you will receive an email from us as a reminder. You will enjoy the perks of the level you've reached for one year. After this year, you will have to requalify if yo

How can I redeem points?

You can redeem your points in your account. You can choose between different products that you will get in exchange for your points.

How can I collect points?

There are multiple ways how you can collect points. Not enough yet? Refer your friends and get $5 off your next purchase.

How does the free shipping perk work?

Once you've reached Yellow Catuai or Pink Bourbon, you will get free shipping in the United States. This includes only one-time products and no subscription products. In Yellow Catuai, you will get free shipping for every order over $25. Once you've