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James Coffee Customer Service

Have a general question or just want to say hello? Chat with our customer support, browse through FAQs or reach us via email.

Please allow 24 – 48 hours to get your order out the door! We don't work on the weekends, but we roast coffee every weekday and ship out daily. We ship via USPS and FedEx. Domestic orders typically arrive in 3-6 business days after shipment, depending on the distance from our warehouse in San Diego, CA. We will send you a notification when your order has shipped. For more info on shipping please click here.

When will my order ship?

We have sales and promotions throughout the year, sign up to our newsletter to receive discount codes when we run a sale or promo. Sign up here. 
Also, our coffee subscriptions are always 20% off and you can cancel anytime.

Where can I get a discount?

We restock many items, but with coffee, some of them are seasonal and won't come back until next year. The best way to stay up-to-date with any upcoming restock alerts is to sign up for our James Coffee Newsletter.

When are you expecting a restock?

We have created a coffee quiz that will help you find the right coffee for you! Try the quiz here.

What coffee should I try?

Customers are not required to create an account when they purchase a subscription. To manage your subscription you may have to create an account here. In your account, you can schedule, cancel and add proudcts to your subscription.

How do I manage my subscription?

Shop Blend

Night Owl Blend

Our shop blend is by far the most popular coffee. If you are looking for espresso beans, then our night owl blend is our go to.

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